Italian Foodies delivery & returns
Italian Foodies sells exclusively online and delivers to all over New Zealand.
Italian Foodies gift hampers and bags are subject to the same delivery times and freight costs as standard orders.
- Overnight delivery for orders placed before 12pm, Monday through to Friday.
- Orders placed after 12 pm, Monday through Thursday will be shipped the following day.
- Orders placed after 12 pm on Friday will be shipped the following business day as we are unable to ship during the weekend.
REST OF NORTH ISLAND (plus ISLANDS)
- North Island customers receive their orders within 1-2 working days.
- An extra 1-3 working days might occur for Rural Delivery addresses/islands
- South Island customers receive their orders in 2-3 working days.
- An extra 1-3 working days might apply for Rural Delivery addresses
Delays may occur due to weather, availability or other unforeseen circumstances.
We guarantee delivery only to the address you provide. Shipments that you re-direct and shipments to incorrect or incomplete addresses cannot be guaranteed for on time delivery.
We do not deliver to P.O. Boxes. If you need a special delivery please contact our customer service at firstname.lastname@example.org and we will be happy to help!
If a product or products are delivered in an unusable or inconsumable condition, Italian Foodies Limited reserves the right to replace or exchange the Goods to the same value.
No claim relating to Goods will be considered unless made in writing or email to email@example.com within seven (7) days of delivery.
Returned product must be sent to 17 Weka street Otahuhu, Auckland, New Zealand 1062, Attention: Italian Foodies.
Returns will not be accepted if sent to PO Box nor Italian Foodies office address.
The invoice number must be stated when a claim is made for returned goods.
For Italian Foodies shopping bags and hampers and other multiple purchases, Italian Foodies will replace or exchange individual unusable and/or inconsumable good items, not entire orders/offerings.
For more details about Italian Foodies Returns Policy please visit Section 8 of IFTERMS OF SERVICE